Frequently asked questions
SHIPPING & ORDERS
How many items and sizes are available?
All of our apparel wear are limited editions and we produce on a limited quantity basis only. Main collections such as the E1337 Signature Collection only have a 300 item production schedule per style per season. Main collections will run for a total of 10 seasons before being retired to maintain exclusivity. The size allocations for the 300 items produced per season will be adjusted according to customer and sales feedback.
What are you doing to help fight against the counterfeiting of E1337 products?
All purchases on the site will be eligible to receive an Ethereum blockchain based non-fungible token (NFT) proving the authenticity of the items purchased. Please see our Blockchain section for more information on how E1337 leverages blockchain technology.
What is your delivery time?
Generally, up to 4 business days within South Korea and up to 10 business days international after processing your order.
What are the payment options?
AmazonPay, GooglePay, ApplePay, PayPal, Mastercard, AMEX, Visa, Discover.
What is the exchange and return policy?
In the case of an exchange or return request, please send us back the product(s) within 7 days after initial receiving. We will not accept exchanges or returns beyond this period. For more information, visit our Terms page.
Why the brand name "E1337"?
E1337 (pronounced "Elite") is derived from the word elite and the term "leet" (1337), used as an adjective to describe formidable prowess or accomplishment, specifically in the fields of online gaming and computer hacking.
What does the E1337 diamond logo represent?
Our minimalist Blockchain Diamond logo design is an embodiment of excellence, power and Victory. The inner block-based construction of the Blockchain Diamond's geometric lines is a subtle nod from our team to the advances of Blockchain technology and the potential that it holds for gaming... and life in the near future.